Effective Date: 3 August 2026
1. Introduction
Welcome to Skin Care Emporium. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, purchase products, or book services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following information:
- Full name
- Email address
- Telephone number
- Billing and delivery address
- Order information
- Booking information
- Payment information (processed securely through our payment providers)
- Any information you voluntarily provide when contacting us
3. How We Use Your Information
Your information may be used to:
- Process and deliver orders
- Confirm appointments
- Respond to customer enquiries
- Improve our products and services
- Send order confirmations and service updates
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
4. Payment Information
Online payments are processed through secure third-party payment providers. Skin Care Emporium does not store your banking or card details on our servers.
5. Sharing of Information
Your personal information may only be shared where necessary with:
- Courier companies for deliveries
- Payment service providers
- Government authorities where required by law
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access or disclosure.
7. Cookies
Our website may use cookies to improve your browsing experience, remember your preferences and analyse website traffic.
You may disable cookies through your browser settings.
8. Your Rights
In accordance with the Protection of Personal Information Act (POPIA), you may request access to your personal information or request corrections where applicable.
9. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Skin Care Emporium
📧 support@skincareemporium.co.za